Kringwinkel

Kringwinkel, the joy of reusing

Kringwinkel mockup campaign posters

In short 

Shopping for pre-loved items at Kringwinkel is hot. It's good for your wallet and good for the environment because that way we produce less waste. Reusing is also good for people: Kringwinkel employs thousands of people who have little or no opportunities in the regular job market.

Since 2021, WAD determines the digital strategy for Kringwinkel, in collaboration with content marketing agency Bonka Circus. WAD plans the campaigns and analyzes the results. For a limited budget, they are already promising. 

Kringwinkel banner with young people
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Objectives

The Kringwinkel campaigns want to: 

  • Promote a circular economy by making second-hand top of mind

  • Highlighting social employment initiatives: the Kringwinkel shops in Flanders employ a total of 4,800 people who struggle to find work elsewhere.

02

Our role 

The content that Bonka Circus developed can be divided into 3 types: hero, hub and hygiene content.

Hero content: scoring on YouTube
Digital marketing expert Tessa Delbeke from WAD: “Twice a year, we launch a hero campaign where we use the inspiring video created by Bonka Circus and promote it on social media. We assumed that we would achieve better results on YouTube than on Facebook & Instagram with our budget. And this turned out to be true: we achieved very good results on YouTube at a relatively low cost.

Relevant hub and hygiene content 
Tessa: “Based on Bonka Circus' content calendar, I select one engaging hub topic each month to boost on Facebook and Instagram. This could be a vox pop street interview or a testimonial by a Kringwinkel employee. For that topic, I then determine the ideal format, define the relevant target audience, etc.”  

The hygiene content, on the other hand, provides answers to the more practical questions that the target audience may have, such as 'what can I donate to a Kringwinkel shop'. Bonka Circus was responsible for this.

Because some Kringwinkel shops have their own Instagram account and Facebook page, there are occasional issues with them being deactivated by Meta. “As an agency, we have more leverage to undo these deactivations. By the way, we are currently working on a system to prevent this issue in the future.

After 20 years, Kringwinkel has gained sufficient brand recognition. Now, our mission is to become a love brand by creating a community. We want to create a sense of pride and connection for everyone associated with Kringwinkel - customers, donors, and employees.

Karen Roose
Communication Kringwinkel

The results 

Impressive figures from our 2022 campaign: 

  • Google searches for 'kringwinkel' increased from 22,200 searches in January to 33,100 searches in December 2022. 

  • We generated approximately 2,400,000 paid impressions through Facebook & Instagram and around 2,100,000 paid impressions through YouTube, combining hub and hero content

  • Our YouTube advertisement, the hero video, was viewed at an incredibly low cost: 0.01 euro per view of 30 seconds or more, compared to 0.04 euro per thruplay of 15 seconds or more on Facebook & Instagram. 

 

The challenges

  • Making a love brand of Kringwinkel. 

  • Achieving success with a limited budget. 

  • Facilitating communication between local Kringwinkel shops and Meta.

 

The takeaways

  • You can maximize your results even with a limited budget

  • Multiple agencies or stakeholders involved? No problem: 1 + 1 is more than 2.  

  • Facebook, Instagram or Youtube? If you strategically leverage the strengths of each channel, you will succeed.

Looking to give your organization a digital boost
Contact Sander Van Dijcke

Mockups of Kringwinkel's Opnieuw Geluk campaign
Kringwinkel posters
Kringwinkel logo

We are very happy with our collaboration We Are Digital. Tessa takes a lot of work off our hands: she schedules the content and explains in plain language what the campaign achieves and where it can still improve.

Karen Roose
Communication Kringwinkel

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